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Refrigerated Transport

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Delivering with Care, Precision, and Freshness Every Time

When sending perishable goods, ensuring they arrive in pristine condition and maintained at the correct temperature is crucial. At Food Thyme Chilled Solutions, we guarantee just that!

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Our services cater to businesses seeking a reliable and high-quality delivery partner. We specialise in delivering chilled and frozen products on time, every time.

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Experience the Food Thyme difference, where exceptional service and customer care are our top priorities. Join us and enjoy peace of mind knowing your goods are in expert hands.

Features

Cool Delivery, Hot Service

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Home Deliveries

B2B Deliveries

SMS Updates

Live Tracking

Online Portal to Monitor Your Customers

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Customers Have a Direct Line to Drivers

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Enhanced Delivery Assurance

Unparalleled Customer Service

We ensure your deliveries are always safe and secure by not leaving boxes unattended. If your customers aren't home, our team will call and text for instructions, providing a personalised approach that guarantees your goods are handled with utmost care. Additionally, your customers can directly contact our drivers through our app to provide updated instructions, ensuring a smooth and efficient delivery process. This commitment to communication and care sets us apart, ensuring a superior delivery experience.

Extra Care Deliveries

Our friendly drivers take extra care with every delivery. For our elderly customers, we even offer assistance in unpacking their orders, ensuring a hassle-free experience. This level of service sets us apart, providing peace of mind and exceptional care for every delivery.

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Live Tracking

Streamlined Communication for Your Customers

We know busy companies need reliable and transparent delivery services. Your customers are kept informed every step of the way with automated SMS notifications the day before delivery, including an ETA and a live tracking link for real-time updates. On delivery day, another SMS notifies them when their order is en route and again when they are next in line.

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After delivery, customers receive a Proof of Delivery (POD) email with photos of the package if left in accordance with instructions or a signature if received in person. Experience seamless communication and exceptional service with Food Thyme.

Keeping You in the Know

Stay informed with full visibility over your customers' deliveries through our online portal. You can monitor delivered drops, access their Proof of Delivery (PODs), and view ETAs for deliveries in progress. This ensures you are always up-to-date on the status of your shipments, providing peace of mind and allowing you to manage your logistics efficiently.

Proudly Partnered With

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